Terms and
Conditions

Please ensure that you read through these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using this website (the “Administration”) operated by Vortextrace.

Interpretation of the Business Terms for Your Better Understanding

The terms “Company,” “We,” “Us,” and “Our” are references to Vortextrace. “Client,” “You,” and “Your” are used as references to the person to whom our Terms of Business are addressed. The amount paid to the Client as restitution for the services rendered to You is referred to as “Compensation” and is calculated as the total cash received, or the complete reimbursement before any offset: (a) against any arrears, (b) due to tax, or both. The term “Contract” refers to the obligations laid out as Terms of Business between the Company and You. The term “Claim” refers to the formal complaint that We have filed against Your Bank on Your behalf. The term ‘Bank’ refers to the bank, financial provider, credit card or broker/intermediary, building society, or other such Company.

What “We” as service providers agree to do

Evaluate your case and, if appropriate in your interest, pursue a Claim on your behalf to recover your losses. Deal with every element of Your claim including communication, and negotiate with the Banks and/or institutions in question. We may require You to sign further documentation to fulfill Our services. We will keep You updated with the latest developments, including any/all offers and settlements We receive and advise You regarding acceptance or rejection of the settlement offered. While pursuing Your request, We will take actions that best suit Your interests. Recommend actions and advice that can help You process Your claim faster. To serve You better and make Our Vortextrace more efficient and effective for You, We encourage You to submit all Your queries regarding our service or regarding these terms to the Company electronically at support@vortextrace.net. In case Your Claim is rejected by the financial institution, the Client should send a scanned copy of the official rejection letter immediately to support@vortextrace.net so that the Company can examine the reason for rejection. After receiving the letter, the Company will discuss possible options available for the client.

Security

Evaluate your case and, if appropriate in your interest, pursue a Claim on your behalf to recover your losses. Deal with every element of Your claim including communication, and negotiate with the Banks and/or institutions in question. We may require You to sign further documentation to fulfill Our services. We will keep You updated with the latest developments, including any/all offers and settlements We receive and advise You regarding acceptance or rejection of the settlement offered. While pursuing Your request, We will take actions that best suit Your interests. Recommend actions and advice that can help You process Your claim faster. To serve You better and make Our Vortextrace more efficient and effective for You, We encourage You to submit all Your queries regarding our service or regarding these terms to the Company electronically at support@vortextrace.net. In case Your Claim is rejected by the financial institution, the Client should send a scanned copy of the official rejection letter immediately to support@vortextrace.net so that the Company can examine the reason for rejection. After receiving the letter, the Company will discuss possible options available for the client.

Your Obligations as a “Client” You agree to:

You need to provide us with any documents or supporting information immediately when We request it. Ensure that the information provided to Us will be accurate and not purposefully misleading in any way. On receiving any communication from Your Bank or other financial institution, including receiving Compensation payments for claims filed by Us on Your behalf, You need to inform Us. If We believe it is in Your best interest, You authorize Us to file Your Claim with other authorities. For any offer of Compensation You receive from Your Bank regarding a Claim filed by Us, You are required to keep Us informed. If We feel it serves Your best interest, You request and authorize Us to investigate all financial activities and agreements. Additional contracts may be included as a part of our research and analysis. As per Your wish, You may decline for Us to examine your claims. To grant Us with and ensure that We have the sole authority to act for You and Your behalf: (a) to pursue a claim and (b) to enter into negotiations with Your Bank. While acting on Your behalf, You must ensure to avoid removing, restricting, or canceling Our authority from Your Bank. If there are changes in Your contact details, You must immediately inform Us.

Cancellation and Termination Of Contract

We reserve the right to cancel this agreement at any point in time. We reserve the right to immediately terminate the Contract by giving the Client a written notice if You: declare bankrupt, or enter into a voluntary agreement with either Your creditors or the Mental Health Act 1983 designates a receiver.

Our Performance

We are solely responsible for Our actions and performance while providing services described as per the agreement. In particular, We are not responsible for or held accountable for the performance of the Bank, FOS, FCA, or any other third party, such as FSCS. As per Section 2, We will perform our services with reasonable endeavors. However, We are unable to guarantee that You will succeed in Your Claim.

How do we use your information?

As a part of providing services to you, we shall share your information with financial partners, banks, Ombudsman Service, and other third-party suppliers while administering Your case. Throughout our relationship with you, We may be required to collect and use information (including personal data as defined by Data Protection Legislation) from you. The Privacy Policy published on Our website, vortextrace.net will give you a detailed account regarding the collection, storage, use, and sharing of Your personal data. Under the Privacy Policy, We have set out the types of personal data we collect from you and additional methods implemented by Us in safeguarding and using this kind of personal information, as specified by the legal justification for processing it and your rights under the Data Protection Laws, including the ability to access, withdraw consent, delete, restrict, transport, and object to the processing of your information. To request a copy of your data, send an email to support@vortextrace.net. We follow similar standards for the legal protections for all the countries in the European Economic Area (EEA), including the UK, while safeguarding Your personal information. In that case, we’ll make sure that your data is protected to a minimum of UK requirements.

Our Liability

Nothing in the contract stated shall exclude or restrict our duty and liability for (i) death or personal harm caused by its breach of duty, (ii) any breach of obligations implied by the Supply of Goods and Services Act of 1982 or the Sale of Goods Act 1979, or (iii) other liability that cannot be limited or eliminated by applicable law. Before evaluating Your claim, it is mandatory for Us to store and process information about You. We are not accountable or liable for any consequential loss, or any other result if a Bank deems it necessary to close a Client’s account.

Law and Disputes

Based on the laws of England and Wales and the exclusive jurisdiction of English Courts, the contract and Your relationship with Us can be terminated. The rest of the arrangements and Terms will remain intact, should any arrangements detailed in these Terms be held invalid or unenforceable by a court. These Terms encompass the complete understanding between Us concerning Our Services and any prior understanding We may have between Us regarding the Service.

Website Visitors

Following most website operators, Vortextrace gathers non-personally-identifying information about the class that is typically offered by web browsers and servers, such as the language preference, browser type, referring site, time, and date of every visitor request. Vortextrace’s main intention regarding the collection of non-personally identifying information is to better understand how Vortextrace’s visitors use its website. Frequently, Vortextrace may publish non-personally-identifying reports on trends and stats based on usage on its website. Vortextrace also collects data regarding potentially personally-identifying information, such as Internet Protocol addresses for logged-in users and users leaving comments on Vortextrace.net blog posts. Vortextrace only discloses the IP addresses of users and commenters who are logged in when it uses and exposes personally-identifying information, as explained below.

Collection of Personally-Identifying Information

Depending on the user’s interaction, Vortextrace will collect personally-identifying information. Vortextrace gathers different types of data depending on the interaction they have with the website. For instance, visitors who sign up for a blog at Vortextrace.net  are required to provide a username and email address.

Security

Safeguarding your information is vital to us; however, no delivery method over the Internet or method of automated storage can be 100% protected. As a consequence, even though we strive to safeguard your personal information using commercially reasonable methods, we are unable to ensure its absolute security.

Advertisements

Advertisements with cookies may be placed by our advertising partners on our websites and may be presented to users. These cookies enable the ad server to recognize your computer every time you get an online advertisement, allowing them to collect information about you and others who use your computer. This information enables ad networks, among other things, to offer you targeted advertisements that they believe would be most beneficial to you. This Privacy Policy only applies to Vortextrace cookies; it does not apply to the cookies of any advertising.

Links To External Sites

Our service may contain hyperlinks to websites over which we have no control. For example, when you click on a third-party link, it will direct you to that third-party website. Therefore, for this sole reason, we strongly advise you to read and review every website’s privacy policies, and terms and conditions. We do not control or take responsibility for the privacy policies, content, or practices of any third-party sites, services, or products.

Vortextrace.net  remarkets with Google AdWords

Vortextrace.net  employs remarketing services for advertising to former visitors on third-party websites (like Google). We try to connect with our previous visitors who haven’t completed a task on our website, like filling out the contact form to ask a question. It could be a Google search results page advertisement or a Google Display Network website. Third-party vendors and Google use cookies to deliver advertisements based on a person’s previous visits. However, the use of such information would be in accordance with our and Google’s privacy policies. You are free to customize how Google displays advertisements to you by changing the settings on the Google Ad Preferences page. You have the option of disabling interest-based advertising completely using cookie settings or a browser plugin.

Protection of Certain Personally-Identifying Information

Financial Optional Recovery divulges potentially personally-identifying and personally-identifying information only to its contractors, employees, and associated organizations that (i) require to know that information to process it on Vortextrace’s behalf or to facilitate services available at Vortextrace’s website, and (ii) that have permitted them to keep it hidden from others. A few of those contractors, employees, and associated organizations may be based outside of your home country; you provide access to your personal information to them by using Vortextrace’s website. Vortextrace, under no circumstances, will rent or sell potentially personally-identifying and personally-identifying information to anyone. Vortextrace will never indulge in renting or selling anybody’s personally identifying or potentially personally-identifying information. Vortextrace only divulges potentially personally-identifying and personally-identifying information to its contractors, employees, and affiliated organizations, as described above. However, in response to a subpoena, court order, or other governmental requests, or when Vortextrace believes in good faith that revealing potentially personally-identifying and personally-identifying information is logically required to protect the rights or property of Vortextrace, third parties, or the general public, For example, while signing up for Vortextrace.net , you provide your email address. In such a case, Vortextrace may send you a few infrequent emails regarding soliciting your feedback on new features or keeping you up-to-date with the latest Vortextrace products. We first communicate through blogs regarding this sort of information; as a result, we plan to keep a minimum of emails. Suppose you’ve sent us an application (for example, regarding one of our feedback mechanisms or a support email). In such an instance, we reserve the right to make it public to assist us in interpreting or responding to your request and helping other users. Vortextrace ensures and takes all steps reasonably necessary to protect against the illegal use, access, modification, or destruction of personally-identifying and potentially personally-identifying data.

Aggregated Statistics

Vortextrace may collect statistics about the behavior of visitors to its website. Vortextrace may publicize this information or provide it to others. However, Vortextrace does not disclose your personally-identifying information.

Affiliate Disclosure

While using associate links and earning money from certain links, the website under no circumstances affects your purchases or the price you may pay.

Cookies

To enhance and perfect your online experience, Vortextrace utilizes “Cookies,” similar to other service providers, and technologies that display appropriate advertising and individualized content while storing your choices on your computer. Cookies are a series of information that a website stores on a visitor’s computer and the visitor’s browser, prompting the visitor to visit the website again. Vortextrace utilizes these cookies to help identify and track our visitors, their usage of Vortextrace.net , and their website access preferences. Visitors to Vortextrace’s website who do not wish to have these cookies kept on their computers can disable them in their browsers before visiting Vortextrace’s websites. However, on the downside, deleting these cookies will not ensure a smoother user experience, as certain features of Vortextrace’s websites may require them to operate correctly. You acknowledge and agree to Vortextrace’s use of cookies by continuing to operate our website without changing your cookie settings.

Privacy Policy Changes

Vortextrace holds the sole discretion and reserves the right to change its Privacy Policy from time to time as and when it is required. Vortextrace recommends that its visitors regularly check this page for any changes to its Privacy Policy. After any changes to this Privacy Policy, your extended use of this website will confirm your acceptance of the difference.